TECH FORCE EXTENDS SERVICE OFFERINGS FOCUSED ON CUSTOMERS' BUSINESS CONTINUITY
Tech Force, a leader in IT infrastructure support, announces support for large customers post warranty equipment.

Wednesday, February 22, 2012

Midrange Systems Support Reduce service and support costs while improving customer service with Tech Force’s Multi-Vendor Midrange System Support

At the core of every business is its IT infrastructure. Server management and support poses numerous challenges for businesses. Tech Force can respond quickly, delivering a flexible array of service programs that can be customized to meet the needs of any business.

Program levels range from next business day, to 24X7 with a 4-hour onsite response. Support services are available for IBM®, Sun Solaris®, and HP® midrange servers.

With over 24,000 service technicians nationwide, we have the knowledge base and resources to provide unsurpassed hardware maintenance services. Plus, your assigned Technical Account Manager (TAM) will manage each service incident from inception to total resolution.

Midrange System Support Features:

Certified Help Desk Support
Assigned Technical Account Manager (TAM)
Optional remote parts stocking
Guaranteed 1 hour response time (goal is 30 minutes)
Proactive services
Quarterly account reviews
Customized service programs
Online 24X7 service monitoring
Online detailed reporting

Download Midrange Support Literature - PDF

Want to learn more about the benefits of Tech Force's Midrange System Support Programs? Contact a Tech Force Sales Representative toll free at (866) 832-7253 or (678) 597-2300. You can also email us at salesinfo@techforce.net.